Certified Experts
CompTIA A+ and manufacturer-trained technicians with 5+ years experience.
Fast Turnaround
80% of repairs completed within 24 hours. Emergency on-site available.
Genuine Parts
We use only OEM or high-quality compatible components with warranty.
90-Day Warranty
All repairs include a 90-day service warranty for peace of mind.
What We Fix
Hardware Repairs
- Motherboard diagnostics & reballing
- Screen / LCD replacement (laptops & monitors)
- Keyboard, trackpad, and button repair
- Power jack & charging port replacement
- Fan cleaning, bearing replacement, thermal paste
- RAM, SSD, HDD upgrades & installation
Software & OS
- Windows / macOS / Linux installation & activation
- Virus, malware, ransomware removal
- Driver issues & Blue Screen of Death (BSOD) fix
- System slow? Optimization & cleanup
- Data recovery from failed drives
- Software configuration (Office, Adobe, etc.)
Networking & Peripherals
- Wi-Fi / Bluetooth not working – adapter repair
- Ethernet port & network boot issues
- Printer connectivity & driver setup
- External drive data recovery
- Webcam & microphone repair
- Docking station troubleshooting
Preventive Maintenance Plans
Business Fleet Plan
Quarterly on-site inspections, hardware health checks, dust cleaning, and performance tuning. Ideal for offices with 5+ computers.
From KES 2,500/device/year
Home & Individual
Annual check-up: thermal paste renewal, fan cleaning, SSD health check, and OS updates.
KES 1,500 one-time
Emergency Express
48-hour priority service with pick-up & delivery within Nairobi. Includes full diagnostic + basic repair.
KES 3,500 + parts
Common Repair Pricing
How It Works
Bring or Call
Drop off at our shop or request a pick-up. We log your device.
Diagnostics
Free initial check? Detailed report sent within 4 hours.
Quote & Approval
You approve the repair cost. No hidden fees.
Repair & Testing
Expert repair followed by rigorous stress tests.
Pickup/Delivery
Collect your device or we deliver back to you.
What Our Clients Say
"My laptop screen was shattered. Grafan replaced it within 24 hours and even cleaned the fans. Excellent service!"
— James M., Nairobi
"They recovered files from a dead hard drive that I thought were gone forever. Very professional team."
— Sarah K., Mombasa
Frequently Asked Questions
Most hardware repairs are completed within 24‑48 hours. Software issues often resolved same day. For complex motherboard repairs, allow 3‑5 days.
Yes, for businesses and urgent cases within Nairobi metropolitan area. A transport fee applies. Contact us to schedule.
All major brands: Dell, HP, Lenovo, Acer, Asus, Apple MacBooks, and custom-built desktops.
Yes. We offer a 90-day warranty on labour and parts (excluding physical damage or misuse).
Don't let a broken computer slow you down
Get same-day or next-day repair – we’ll have you back to work in no time.